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Frequently Asked Questions
About Lukhidiamond
Jey Lukhi is the proud owner of Lukhi Diamond, an Etsy diamond shop known for its unique and high-quality diamond collections.
Lukhi Diamond's journey began over two decades ago with Jey Lukhi's father and uncle. The business was officially registered in 2014 and has been thriving ever since.
Lukhi Diamond specializes in polishing rustic-grade diamonds, offering unique varieties such as salt and pepper diamonds, black diamonds, white milky diamonds, lab grown diamonds and moissanite diamonds. They also provide custom-cut diamonds tailored to customer preferences.
Yes, Lukhi Diamond operates its own diamond polishing and cutting factory, ensuring high-quality standards and adherence to rigorous legal procedures.
Lukhi Diamond offers a diverse collection of diamonds, including salt and pepper diamonds, black diamonds, white milky diamonds, Lab grown diamonds, moissanite diamonds and more. They also provide custom-cut diamonds based on availability and customer preferences.
You can contact Lukhi Diamond by filling out the contact form on our website, using the live chat option, or emailing them directly at sales@lukhidiamond.com.
Lukhi Diamond operates its own polishing and cutting factory, following strict legal procedures and maintaining high-quality standards to ensure the best products for their customers.
Order
To place an order with Lukhi Diamond, simply visit our site. browse our collection, and add your desired items to your cart. Follow the checkout process to complete your purchase.
Yes, Lukhi Diamond offers custom orders. You can request a custom order by filling out the contact form on our site, using the live chat option, or emailing us directly at sales@lukhidiamond.com.
Lukhi Diamond accepts various payment methods, including major credit cards, PayPal, and other secure payment options available through Lukhidiamonds's checkout process.
Order processing times can vary depending on the product and customization required. Typically, orders are processed within 1-3 days. Custom orders may take longer, and we will provide an estimated timeline upon confirmation.
Yes, Lukhi Diamond ships internationally. Shipping costs and delivery times will vary depending on the destination. Detailed shipping information is available at checkout.
Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to track your order's delivery status.
Lukhi Diamond offers a return policy for eligible items. If you are not satisfied with your purchase, please contact us within 30 days of receiving your order to initiate a return. Custom orders and personalized items may not be eligible for return.
If you receive a damaged or incorrect item, please contact us immediately with your order details and a photo of the item. We will work with you to resolve the issue promptly.
If you need to cancel or change your order, please contact us as soon as possible. Once the order has begun processing or has been shipped, cancellations or changes may not be possible.
For any order-related inquiries, you can contact us by filling out the contact form on our site, using the live chat option, or emailing us at sales@lukhidiamond.com. We are here to assist you with any questions or concerns.